Our Mission: We are dedicated to providing a transportation service that our clients can trust, afford and depend on!
At New Generation Transportation, we uphold our mission by being prompt, reliable, caring, trustworthy, courteous, and professional - all while offering a competitive price to the valued residents of Massachusetts and Rhode Island. In doing so, we personalized the industry of transportation services and have designed it to meet our client's needs.
Our Vision: We provide exceptional transportation services to help our clients get to their destination in a timely, safe and stress-free manner!
New Generation Transportation was established in 2014 after co-founder Daphney Williams became exhausted from the constant struggle of having to take time off work to take her mother to one doctors appointment after another. Recognizing this need among others in her community, Daphney and her husband, Hugh, founded New Generation Transportation as a personalized alternative to expensive, impersonal taxi cab services.
Often times, the elderly or injured in the Bristol County community are forced to take taxis everywhere they need to go, including medical appointments and even for shopping outings. This can include Outpatient Facility and Optometrist visits, Dialysis Treatment appointments, Physical Therapy Clinic visits, Adult Day Health Facility visits, Church services and restaurant reservations. In addition to the high cost of this arrangement, taxis can't guarantee timeliness or a pleasant transportation experience.
Our Commitment: We are committed to consistently providing the best transportation services that our clients deserve!
Each driver with New Generation Transportation has passed our CORI Background Check and Defensive Driving Courses. All of our drivers are certified in CPR & First Aid, as well as they are fully trained in Passenger Assistance Sensitivity and Safety (PASS). All of our drivers are personable and compassionate. We believe a friendly conversation can help make your trip enjoyable, but if you prefer some quiet time to work or sleep, just let your driver know! They focus on providing exceptional care, helping you in and out of the vehicle and ensuring you are on time and comfortably transported to your desired destination.